Frequently Asked Questions
Everything you need to know about shopping with NRG Innovations.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.
Are your materials sustainably sourced?
Yes, NRG Innovations is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our seasonal collections.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also track your status directly through your account dashboard.