Returns & Exchanges

At NRG Innovations, we want you to be completely satisfied with your premium apparel. If your purchase doesn't meet your expectations, you may return or exchange unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Affix Shipping Label

  Print the prepaid shipping label provided through our portal and attach it clearly to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves your return, your refund or exchange will be processed within 5-7 business days.